Hello, I am a fashion designer & seamstress that makes beautiful and elegant ladies' garments to measure through a series of in-person appointments. Please make sure you book all 3 required appointments leaving 2-3 days in-between each one, which ensures your garment/clothing piece will be completed on time. If your garment is a wedding dress allow for one week between each appointment, please. Furthermore, bridal gowns require 2 separate fitting appointments to be made. The procedure in booking appointments is as follows: 1. Design and consultation 2. Fitting 3. Collection (Booking system releases dates automatically up to 4 months ahead on weekly basis) A £15 deposit is necessary for the appointment to bring fabric over, however it will be taken off from the final balance. This deposit is non-refundable, if cancellations or changes are made at least 3 days prior to appointment then rescheduled appointment will be available . Thank you for your understanding! Finally, I also offer appointments on Saturdays, so please check my availability and book . Terms & Conditions – Justine Bespoke Tailoring About Us Justine Bespoke Tailoring (JBT)is a specialist in bespoke ladies’ garments. We do not provide fabrics. By booking an appointment, you agree to the following Terms & Conditions. Definitions You / Your: the client purchasing our services We / Us / Studio: JBT Contract: agreement between us and you, incorporating these terms Goods: garments or items created by us for you The Contract Our services are offered solely under these Terms. Any other terms (verbal or written) will not apply. Booking an appointment confirms your acceptance of these Terms. Price & Payment Prices are confirmed during your design consultation and in writing. 50% non-refundable deposit is due at the design appointment. Work begins once the deposit is paid and design approved. Remaining balance is due at the final fitting/collection. Payment methods: cash, bank transfer, or PayPal. Missed or rescheduled appointments may incur charges: £30 per missed appointment £300 per day for repeated cancellations Delays in fittings beyond a reasonable time may result in additional £30/hour charges. Unexpected costs (e.g. shipping) will be billed separately, plus a £20 admin fee. Cancellation Policy Because garments are custom-made: Cancellations must be requested in writing and approved by us. Charges: After design consultation: 50% of order value After fitting: 100% of order value Refund Policy All bespoke garments are non-refundable and non-exchangeable. Please ask questions before ordering. Fittings & Garment Responsibility Clients must wear the intended underwear and shoes to fittings. We are not responsible for poor fit due to weight change or missing fittings. All measurements must be signed off at fittings or confirmed in writing. Design changes can be made at the toile fitting. Final designs are not subject to changes unless agreed. Hem length must be confirmed at the fitting – changes cannot be made after this. Minor alterations must be requested at collection. After final payment, any changes will incur extra charges and are not guaranteed. Legal These Terms are governed by English law and fall under the exclusive jurisdiction of the English courts.